Re: Dual Boot Mac

From: <Christopher>
Date: Thu Apr 06 2006 - 18:15:00 EDT

On Apr 6, 2006, at 4:54 PM, Geoff Stone DD&D Australia wrote:

> My experience with Apple customer service is so bad I will not buy a
> Mac even to get back at Bill Gates.

Mine's been just the opposite. The first problem I ever had was a blown power board, and they fixed it without question. That was in 1987 and I haven't had a hardware warranty problem since. Other stuff--crapped out mice and monitors, a couple of memory upgrades and an add-on hard drive went fine. With great hesitation I shopped for my new machine at the local Apple store. The guys at the genius bar took an hour or so showing me how to install COSMOS/M so it would run in Classic on my laptop and on my desktop machines, including some new 3rd party drivers I didn't even know existed. I gave them a check that afternoon.In the meantime they've been more than helpful getting me some accessories and checking out what I thought was a CD problem, all for free. I owe them big time, and that's where I shop for stuff. They're always just as cheerful when they direct me to another store when they don't have something.

I've heard tales about bad service, but a lot more about going beyond the call.

Christopher Wright P.E. |"They couldn't hit an elephant at <a href="/group/PipingDesign/post?postID=fOT641D6-zCafEcVnPfY6IkTddy80oXlt7aALbD1kIROKDBBn6G7eHdnmbnjt2wHYL4yYrNwX8tR">chrisw@skypoint.com</a> | this distance" (last words of Gen.

.......................................| John Sedgwick, Spotsylvania

1864)
<a href="http://www.skypoint.com/~chrisw/">http://www.skypoint.com/~chrisw/</a> Received on Thu Apr 06 18:15:00 2006