On Apr 19, 2008, at 6:05 AM, Paul Bowers wrote:
> Basically, it states that an organization must have (among other
> things)
> documentation standards that they follow, and that those standards can
> be audited in order to prove adherence to the certification.
That's my understanding as well. At it' root it's a way of tracking
your manufacturing process so that you can prove that you make what
you say you make the way you say you make it.
The fatal flaw is that if you make crap, ISO 9000 is cool with crap provided you document it properly. That's actually the problem with so many QA standards. When they're audited, it's only the procedure system that's audited, not the skill with which the procedures are carried out. Or the possibility that the procedures might be circumvented. Most of the times I got audited by anyone, it was pretty clear that the auditors had no idea what I actually did or whether I was competent to do it.
Christopher Wright P.E. |"They couldn't hit an elephant at chrisw@skypoint.com | this distance" (last words of Gen.
.......................................| John Sedgwick, Spotsylvania1864)
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